All purchases are subject to exchange only or store credit on other merchandise within 15 days of purchase and with approval. We do not refund shipping charges or pay for shipping unless the item is damaged during shipping. Returns for exchange must be shipped in a box to prevent damage. Damaged items due to insufficient packaging may not be eligible for exchange.

Request to cancel an order must be done within 35 minutes of purchase.

We are happy to send photos and videos of products at your request so that you may examine your choices before purchasing.

Old Pawn items are vintage items and sold in "as is" condition.

We do offer refunds if your “one of a kind” item is damaged during shipping. Please let us know about the damage within 24 hours of receiving it. If it is a replaceable item, then we will happily replace it or send for repair.

Items sold at discounted prices are not eligible for refund, exchange or store credit & are “final sales”.